International Shipping


We ship samples up to a Large Letter weight FREE of charge anywhere in the world. You will see the option for free shipping appear at the checkout if the weight of your order can be sent by Royal Mail International Large Letter. If no free option is shown, this means that the items in your cart are over the allowed weight by Royal Mail. All Jenier Wholesale Sampler sets individually attract free shipping.

International Shipping - The Logistics.

When shipping internationally we understand how important it is to get the best shipping rates possible for your products. International shipping is very much about the volumetrics of the consignment. For example, you could have a product that weighs 6kg but when packed in a box that it can fit in, the actual volumetric weight applied to the box by a courier is 12Kg - so you end up paying to ship air; an expensive process! So product packaging is key when planning for international shipping. 

Jenier Packaging - Freshness, Tamper Evident, Improved Shelf Life with Logistics in Mind!

When considering how we were going to package our teas, there were a few boxes we needed to tick. We needed environmentally friendly packaging that would keep teas fresh and remove most of the air to ensure we were shipping product and not air. So, using specialised materials, we developed our unique JenFresh packaging process and as a result, can ensure the best utilisation of packing space reducing shipping costs along with the carbon footprint of consignment.

Jenier Airfreight Shipping Partners: DHL - Real Time Air Freight Shipping Rates

Having an accurate shipping rate is key for you and for us too. We don't want to lose your custom because a shipping rate is inaccurate and we want to make sure we can pass on the best rates available for your location. That's why our website is linked directly into our courier's systems to provide you with real time shipping quotes to your specified address. We only charge the shipping rates at cost to us and where both carriers can deliver to your address we display both quotes for you to choose the best one for you - some carriers offer cheaper rates but on a slower service. Please note, all shipping rates do not include any duties, taxes or local charges. Where any are to be paid, our couriers will contact you directly prior to import but if you have any questions, please contact us and we'll be happy to help. We've shipped our products to over 34 countries so are happy to help you import to yours.

Sea Freight

If you require a price to ship as sea freight, please contact us and we will discuss your requirements and obtain up to date shipping freight options for you from our specialised Food Export sea freight partners, International Foodlink Ltd,

If you already have your supply chain in place and simply require us to send to a UK freight forwarder, we can do this at our normal UK shipping rates.

Export Documentation

It is so important that you have all the required documentation to ensure the smooth import of your order, so before placing your order we would encourage you to check with your local Customs and Food Import Authorities what you are required to do and what documents you need to produce. If you are not sure what documentation you may require, please contact us and we'll be happy to help. We can provide, Phytosanitary Certificates, UK Certificates of Origin, EUR1 Certificates, Certificates of Free Sale, Certificates of Conformity & Technical Data Specifications.