Private Label Tea - Frequently Asked Questions

This service allows you to customise and brand tea products for your business. You can select the tea, pouch size, pouch colour, and labelling options, giving you a unique product tailored to your needs.

Our Private Label Tea service is designed for any business that wants to sell or serve custom tea products under their own brand, whether you’re a seasoned expert or just starting out.

• Private Label is offered for loose teas only packed in ziplock pouches and does not use any Jenier inserts, nor does it have any mention of Jenier anywhere on the packaging. Private label is ideal for those who wish to have teas packed under their brand with no mention of Jenier on the packaging. The typical shelf life is two years.
• Co-Branded applies to retail pack sizes (loose tea & pyramid tea bags) as sold by Jenier and uses Jenier inserts inside the packaging while customising a label applied to the outer retail carton with your logo or business name. This collaborative product has a very low minimum order quantity of only 6 retail packs per tea, making it ideal for businesses that can incorporate the Jenier brand into their marketing.

We offer a wide selection of teas in our Private Label category. If you don’t see a specific tea listed, simply contact us, and we’ll do our best to add it for you.

Follow these 5 steps:

1. Choose your tea from the Private Label range (or contact us to add a tea).
2. Select the net weight per pouch (250g, 500g, or 2kg).
3. Choose your pouch colour (Brown Kraft, Black, or White).
4. Select your labelling option (with or without printed labels).
5. Finalise your order and proceed to checkout.

No problem! Contact us, and we’ll work with you to accommodate your request if the tea is available.

Yes, the costs include:

• The price of the tea (based on the bulk bag size).
• A flat packing fee of £35 per bulk bag.
• An optional £15 fee per order if you choose printed labels.

Here’s a calculation example:

• 16 kg of English Breakfast Tea = £263.40
• Flat Packing Fee = £35.00
• Printed Labels (optional) = £15.00
• Total: £298.40 without printed labels, or £313.40 with printed labels.

You can choose from the following net weight options for each pouch:

• 250g
• 500g
• 2kg

No, the entire bulk bag must be packed in the same net weight option.

You can select from three recyclable pouch options:

• Brown Kraft
• Black
• White

No, printed labels are optional. You can choose to have no printed labels, in which case a small traceability label will be applied to the base of each pouch.

Our printed labels include all the details required by UK regulations:

• Tea name
• Brewing instructions
• Storage instructions
• Origin
• Lot number (for traceability)
• "Packed in the UK on behalf of [Your Business Name]"

Yes, you can upload a monochrome version of your logo or opt to simply print your business name in black.

Yes, there is a flat fee of £15 per order for printed labels, regardless of the number of pouches.

Yes, all our pouches are made from recyclable materials.

Yes, we ensure that all packaging and labelling meet UK compliance requirements for tea products.

Your chosen tea will be packed into pouches of the same net weight (250g, 500g, or 2kg). Each pouch will include the labelling and details you selected.

Bulk bag weights depend on the type of tea and range between 6 to 16 kg. Please check the product descriptions for specific weights.

Each pouch will include a lot number to ensure traceability and compliance with UK regulations.

Visit our Private Label Tea page, choose your customisation options, and place your order. If you have questions, feel free to contact our team for assistance.

The price you see is for the finished product. This includes the tea, pouch (and printed label if option selected). There are no additional or hidden costs. You do not get charged anything extra for a specific label or colour. VAT on tea is zero-rated; therefore, there is no VAT added to the price you see.

You will be able to send us your logo by uploading it from the product page in the private labelling section.

Unfortunately we are not able to offer this service.

No, sorry, we don't offer a drop shipping service.

For first orders, we would ask you to allow a 10- to 14-day lead time for dispatch. Subsequent repeat orders will be quicker. However, if you require your order by a specific date, please mention this in the notes section of your order, and we will get in touch if this causes any issues. Delivery times to you will depend on your location. We ship next day deliveries with DPD to all UK mainland addresses. International shipping transit times vary depending on the courier and service selected.

The pouches are heat sealed and all come with a zip lock closure so once opened can be re-sealed to keep the teas fresh.

No, they are the colours we currently offer.

Yes of course - in fact we encourage you to create your own unique names. The only teas you might consider to keep the same name are estate teas as these help the buyer understand the tea estate where the tea has been grown and where there are grading letters e.g. Margaret's hope TGFOP, the grade of leaf.

If we are printing the labels, we will find the best place to show a best before date and lot number on your labels, generally the back label. If you do not require printed labels, we will affix a small label on the bottom of the pouch with a unique identifier for traceability purposes along with a recommended BB date.